Aurora R4 Sleep problem
paperclip said:It could very well be a pehipheral that is waking it up, I had this problem for months with my machine only to find out in the end that it was caused by my Razer Naga Epic mouse that kept waking my machine up. The first thing I would do is unplug every USB while its about to go into hibernate and then see if it wakes up on its own. If it doesn't then you know its one of your USB devices and you can start putting them back in one at a time and testing with hibernate each time till you find the one causing it. *EDIT* Just noticed the admin has picked up on this and given a better solution, disrigard this comment haha
I'll try that in a bit when Im at my PC and let you know. Thanks
"paperclip" said:Mine had this problem and I cannot say for sure it is fixed, but it has been almost 2 weeks and so far it has not done it, so this is what I did. I went into windows update/change settings and changed the update time from 3 am to 12 noon. I then went under device manager and went down to mice and other pointing devices, properties, power management, and then unchecked allow this device to wake the computer. Now after those 2 steps it still was doing it. So, I went back under device manager and went down to network adapters and selected Realtek PCIe GBE family controller, properties, power management, and unchecked allow this device to wake the computer. So far the Realtek family controller seems to be the one that was waking the computer, since that was the last 1 I changed and it has been almost 2 weeks without having the problem. I did talk to Alienware about this about a week after getting my Aurora, but all he did was reflashed the bios. They called me back a few days ago to see if the bios flash solved the problem and of course I told them no and then what I did. Like I said, it has worked for me so far, but I cannot guarantee it is the fix.
So I got an Aurora R4 and when I put the machine to sleep or hibernate, it starts back up shortly after. It comes out of sleep between 1 minute and 1 hour, changes each time. When it comes out of sleep there is either a generic Windows Help screen, or a Generic Windows Search screen. Its as if the F1 and F3 key are depressed on their own while in sleep mode. I have tried a different keyboard, and even unplugging the keyboard always with the same results. I was wondering if anyone had ever ran into a problem like this before, or had any insight. Thank you