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Can't access ARP



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I try to click on the prize I want to put points into, but all I get is a scroll bar across the center of my screen.

How can I fix this?

New Alienware owner since September 2011

1
Posted Sunday, March 4th, 2012    Quote This Post
Level 1
58 ARP
57/99, 42 ARP to go
57/99, 42 ARP to go
Well it is possible, you made your account this month, and the prizes are for ARP earned last month, so the ARP you have now would not work for the prizes you are seeing right now.

Sleep and I will steal your gold, Dream and I will steal your soul.

2
Posted Sunday, March 4th, 2012    Quote This Post
Level 7
2173 ARP
673/2147482148, 2147481475 ARP to go
673/2147482148, 2147481475 ARP to go
Or, if you did make the account last month, then click on the prize you want, and enter the amount of ARP you have available.

Sleep and I will steal your gold, Dream and I will steal your soul.

3
Posted Sunday, March 4th, 2012    Quote This Post
Level 7
2173 ARP
673/2147482148, 2147481475 ARP to go
673/2147482148, 2147481475 ARP to go
i made the account awhile back.

i just can't access anything to submit my points. I click on a prize and I get the scroll bar.

New Alienware owner since September 2011

4
Posted Sunday, March 4th, 2012    Quote This Post
Level 1
58 ARP
57/99, 42 ARP to go
57/99, 42 ARP to go
Well ARP is recurring, as in each month your usable ARP is set to 0, you always have your life time ARP though, and click on a prize you want and you should see a place to type a number in, type the number in and enter the ARP, although if it is the game that you want, you are not a high enough level to enter ARP for that prize.

Sleep and I will steal your gold, Dream and I will steal your soul.

5
Posted Sunday, March 4th, 2012    Quote This Post
Level 7
2173 ARP
673/2147482148, 2147481475 ARP to go
673/2147482148, 2147481475 ARP to go
Nah I'm trying for the head set.

Maybe I just dont have enough points in general?

New Alienware owner since September 2011

6
Posted Sunday, March 4th, 2012    Quote This Post
Level 1
58 ARP
57/99, 42 ARP to go
57/99, 42 ARP to go
I get the same scroll bar when I try to log onto AWA from a secondary computer. I think it could be related to a Java update which appeared yesterday.

WARNING: Above post may contain trace amounts of sarcasm, complaints, innuendo, and/or nuts

7
Posted Sunday, March 4th, 2012    Quote This Post
Level 7
2157 ARP
657/2147482148, 2147481491 ARP to go
657/2147482148, 2147481491 ARP to go
That could be problematic.

New Alienware owner since September 2011

8
Posted Sunday, March 4th, 2012    Quote This Post
Level 1
58 ARP
57/99, 42 ARP to go
57/99, 42 ARP to go
Yea I am not totally sure what the problem is then, that seems rather odd, hopefully that get sorted out.

Sleep and I will steal your gold, Dream and I will steal your soul.

9
Posted Sunday, March 4th, 2012    Quote This Post
Level 7
2173 ARP
673/2147482148, 2147481475 ARP to go
673/2147482148, 2147481475 ARP to go
Try logging on somewhere else, probably internet issue

M-I-Z.....S-E-C

10
Posted Sunday, March 4th, 2012    Quote This Post
Level 6
1106 ARP
106/500, 394 ARP to go
106/500, 394 ARP to go
For anyone that has had the "scrollbar" issue, what browser and version are you using?

I'm guessing you're using IE, but which version of IE are you using?

Thanks.

ps. To solve the issue immediately, just switch to Chrome/Firefox.

11
Posted Monday, March 5th, 2012    Quote This Post
CEVO|Stevens
I have noticed the scrollbar too but it's with Internet Explorer 8 or the mobile Internet Explorer that comes on Windows Phones. Internet Explorer 9 works the way it should. I just use Chrome. It's compatible with everything.

12
Posted Monday, March 5th, 2012    Quote This Post
Level 7
6388 ARP
4888/2147482148, 2147477260 ARP to go
4888/2147482148, 2147477260 ARP to go
no issues with firefox here

I got my toes in the water @$$ in the sand not a worry in the world and a cold beer in my hand

13
Posted Monday, March 5th, 2012    Quote This Post
Level 7
7461 ARP
5961/2147482148, 2147476187 ARP to go
5961/2147482148, 2147476187 ARP to go
CEVO|Stevens said: For anyone that has had the "scrollbar" issue, what browser and version are you using?

I'm guessing you're using IE, but which version of IE are you using?

Thanks.

ps. To solve the issue immediately, just switch to Chrome/Firefox.


Correct guess: it's IE. This is a snapshot from version 9.0.8112.16421 (the logon msg box)

Photobucket



WARNING: Above post may contain trace amounts of sarcasm, complaints, innuendo, and/or nuts

14
Posted Saturday, March 10th, 2012    Quote This Post
Level 7
2157 ARP
657/2147482148, 2147481491 ARP to go
657/2147482148, 2147481491 ARP to go
LOL.. someone is using IE?

-

15
Posted Saturday, March 10th, 2012    Quote This Post
Level 2
107 ARP
7/150, 143 ARP to go
7/150, 143 ARP to go
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