Introducing the New Alienware Gaming Services
Wednesday, February 8, 2012
Alienware Gaming Services puts a team of trained technicians in your corner – gamers who can walk you through installation, setup and more. Our techs can also assist you in customizing, personalizing, and optimizing your games to enhance your gaming experience.
Our services include:
• New Game Setup: Installation and setup of a new game
• New Game Setup & Peripheral Configuration: New game setup and configuration of up to 3 peripherals
• Game Customization & Personalization: Enhancement of one game via addition of MODS or 3rd party programs
• Game Performance Optimization: Maximize system performance for optimal gameplay
• In-Game Troubleshooting: Troubleshoot to help repair one game for uninterrupted gameplay
• Free PC Health Check: See what’s slowing your gaming rig down
• System Mechanic: Boost your gaming experience
Only available in the USA and Canada.
*We know that we won’t be able to fix all issues in all games so we have a No fix, No fee policy in place to ensure your satisfaction. If you believe a covered issue was not resolved, you must inform us within 3 days of the service and we will perform additional service to try to resolve the problem or issue a refund if we agree that we cannot resolve the covered issue.