AW988 Headset Dongle Replacement

AW988 Headset Dongle Replacement

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Lamaman1971

Hey folks, I am trying to get a replacement dongle for my AW988 (I lost the original one while on vacation, I think). Really struggling to see how to do this on Dell's web site and at that price I am NOT buying another headset! Anyone got any ideas where to go with this?

Replies 2

crc0427

You'll have to call them


MogRules edited

I don't know if you can sync a new receiver even if you get one.  I actually have a spare receiver as mine came with a spare one buried in a ear cuff for some odd reason....pretty sure it's not supposed to be there.  

 

I can find no way to actually change which receiver it is using and when I asked Alienware they didn't think it was possible. In short...don't lose your receiver.  

Alienware 17R4 / 7820HK / GTX1080 / 16Gb DDR4 / 512gb M.2 NVMe , 1tb SATA SSD, 1tb SATA M.2

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