Aurora R4 USB 2.0 Port Dead ?

Aurora R4 USB 2.0 Port Dead ?

  • 64

sospc14

Hi

I have an Aurora R4 who have all the USB 2.0 ports dead, they don't work at all.

I have tested with a keyboard & mouse in windows 7 & in the bios.

The 2 USB 3.0 ports works.

I have already clear CMOS & update the bios but it's the same.

Have you an idea ?

Thanks

Replies 5

MogRules

If you go into Device Manager are you seeing any missing or unidentified devices? Anything with an exclamation point on it that may indicate a problem? 


jim_survak

What MogRules said is a good place to start. Also, it may sound crazy, but uninstall & reinstall the Realtek card reader too. I've seen systems where the card readers & USB 2.0 use the same bus so reinstalling it may also work.

Alienware 13 R1: Core i5-4510u, 12GB, PNY XLR8 480GB SSD, nVidia 860M, Graphics Amp: EVGA 9880Ti 6GB

hirschy19

It's weird, I too have 2 separate PCs where USB 2 ports don't work, it's the USB ports in front of the case connected with a header and a cable to the motherboard, the backplate ports are fine. But I think it's a Windows update or something that broke them, because it happened almost simulataneously (at least if memory serves correctly).

I never actually looked into it, as I don't use these ports and they are also 8 and 4 year old machines.

USB 2.0 ports also are a kind of pain in the ass, they do break. Not to mention you always plug them in the wrong way even if there is a 50/50 chance.


sospc14

The USB 2.0 ports don't works in the BIOS too so it's not a windows drivers problem.

Nothing special in the Device Manager


MogRules

sospc14 said:

The USB 2.0 ports don't works in the BIOS too so it's not a windows drivers problem.

Nothing special in the Device Manager

Only other thing I can think of is to double check for any lose header connections on the motherboard if this is only affecting USB ports on the case.  If this affecting USB ports directly attached to the board then I don't really know aside from a bios setting that has disabled them.