Why does it take months and/or year+ to receive our rewards?
There are always threads where numerous people have been waiting several months for their Dell Rewards. While I do understand the rewards are not applied instantly, it surely doesn't require several months to push those rewards through.
Then there are those who claimed physical rewards and still haven't received for a year+, myself included. I've been waiting a year for the Alienware Arena Banner and have still not received it. I know mail can be slow, and possible delays, but there is no reasonable explanation as to why it should take a year.
We are directed to firstname.lastname@example.org but we don't even get a response from there. It's as if our inquiries are forwarded directly to trash bin.
Who else has been waiting an unreasonable amount of time for their rewards?