Privacy Policy

Effective Date: March 3, 2013

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This privacy policy describes how we collect and use the personal information you provide on our website: www.alienwarearena.com (the "Site").

It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. iGames, Inc. ("iGames") acts as a data processor, collecting and processing the personal information from this Site on behalf of Dell, Inc. ("Dell"). For more information on how Dell controls the personal information submitted, please see their privacy policy on their corporate website located at www.dell.com.

iGames has received TRUSTe's Privacy Seal signifying that this privacy policy and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal.

The TRUSTe certification covers only our collection, use and disclosure of information we collect through our website www.alienwarearena.com and our service platform. The use of information collected through our service shall be limited to the purpose of providing the service for which the users have engaged iGames.
 

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

iGames complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. iGames has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view iGames’ certification, please visit http://www.export.gov/safeharbor/

iGames provides services globally and the computer systems on which iGames collects, stores, and uses the information it collects or receives are based in the United States. Your personal information may be transferred to, used, processed or held by iGames in the United States for the purposes set out in this privacy policy.

The TRUSTe program covers only information that is collected through this Site, and does not cover information that may be collected through software downloaded from the Site.

Collection and Use of Personal Information
We collect the following personal information from you: a) Contact information such as name, email address, mailing address, phone number, and b) Unique identifiers such as user name, account number, password. We also collect from you, demographic information such as age, education, gender, interests and zip code. As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We use this information to

  • Send you marketing communications on behalf of Dell.
  • Administer contests and sweepstakes you entered, and notify you if you won.
  • List you in our member directory made available only to other members.
  • When you register for an event, your name, nick-name or handle, and sometimes country of residence will be displayed for other users of the Site to view.
  • If you wish to participate in events, you will be required to provide certain personal information and may be asked to provide additional, optional, information which may be distributed to sponsors and affiliates. In addition, we will collect the results of the event and incorporate them into the Site for viewing by other users.
  • If you participate in an event managed and administered by a third party organizer, your personal information will be provided to such organizer in order to operate the event and publicly report the results. If you don't want your personal information provided to an organizer, then do not participate in such third party events.

Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by a) following the unsubscribe instructions included in such emails, b) entering your email address at http://www.alienwarearena.com/account/unsubscribe, or c) you can contact us at contact@alienwarearena.com.

We enable you to create a profile, and share information such as messages, photos, screen shots and videos with others. Please note that we cannot control the actions of others with whom you may choose to share your pages and information.

Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as an email service provider, customer service or event management contractors.

These companies are authorized to use your personal information only as necessary to provide these services to us. Examples are:

  • When we send you an email via our service provider, they are provided your email address.
  • When you participate in an event, your personal information may be provided to an event management contractor to contact you about the event.

We may also disclose your personal information:

  • As required by law such as to comply with a subpoena, or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • If iGames, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website at www.igamesinc.com, of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • To any other third party with your prior consent to do so.
  • When you use co-branded services - in which case you are giving us permission to disclose your personal information in the context of our co-branding and marketing relationship, back to our co-branding partner. Their use of your information is subject to their own privacy policies. We may provide services jointly with other companies on the Site. You can tell when another company is involved in a service provided on the Site, and we may share customer information with that company in connection with your use of that service.

Cookies and Other Tracking Technologies
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies and navigational data like Uniform Resource Locators (URL) and IP address to gather information on this Site. We do link the information we store in cookies to any personal information you submit while on our Site.

Some of our business partners use cookies and other tracking technologies on our Site. We have no access to or control over these cookies. Data collected through these third parties is only collected in the aggregate.

Clear Gifs
We employ a software technology called clear gifs (a.k.a. web beacons/web bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personal information.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

 

Behavioral Targeting / Re-Targeting

We partner with a third party ad network to either display advertising on our Site or to manage our advertising on other sites. Our ad network partner uses cookies and web beacons to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish not to have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Social Media Features

Our Site includes social media features, such as the Facebook Like button and widgets, such as the Share t button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

Regarding Children
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register on the Site or send any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at contact@alienwarearena.com.

We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.

Security
The security of your personal information is important to us. When you enter sensitive information (such as login credentials), we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Additional Policy Information
Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at contact@alienwarearena.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Information Collected for our Clients

iGames collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes. iGames works with its clients to help them provide notice to their customers concerning, the purpose for which personal information is collected.

We collect information for our clients, if you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly.

iGames may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this privacy policy regarding notice and choice and the service agreements with our clients.

iGames has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his/her query to the client (the data controller). If the client requests iGames to remove the data, we will respond to their request within 30 business days.

iGames will retain personal data we process on behalf of our clients for as long as needed provide services to our client. iGames will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Other Websites
This Site contains links to other websites that are not owned or controlled by us. Please be aware that we, iGames are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our Site and to read the privacy policies of each and every website that collects personal information. This privacy policy applies only to information collected by this Site.

Correcting and Updating Your Personal Information
To review, delete and update your personal information to ensure it is accurate, contact us at contact@alienwarearena.com.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at contact@alienwarearena.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will respond to your request within 30 business days.

Notification of Privacy Changes
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information
You can contact us in writing or by email at the address below:

iGames, Inc. 4962 El Camino Real, Suite 206 Los Altos, CA 94022

contact@alienwarearena.com