I have been missing the rewards; I redeemed my rewards before the ARP update since March and have yet to recieve the Dell rewards. Here is the rewards I have claimed sorted by "Dell Rewards" and you can see the dates I claimed them. I have not had my dell rewards update since claiming them and have been waiting patiently since I knew there were some issues going on surrounding it but now its been a while.
Then I claimed the $30 reward on November 18. And on December 13, I claimed the $40 reward. After that on January 15, I claimed the $50 reward. And the last one was last week, I claimed the $10 reward on March 23. However these rewards are still not appearing in my account.
I sent many e-mails to Alienware Arena support. And I got answers from them that this problem will be solved in a short time and the rewards will be received to my account. But after that they did nothing.
This is the last reply from Support team. I've been patiently waiting for months and still no results and no rewards were received.
Even after this update, I still didn't received 1 USD from my $150 Dell Rewards which I redeemed. I've been dealing with this for months. And now it makes me angry. I've sent many e-mails and messages to the support. I've been waiting to get these rewards for months. Since October 2021, when I claimed the first reward.