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Thermal system accelerated after dell support assist installation.

Mauricio1980
Lunar
  • 4

I have a 2013 Alienware 17. As soon as I install the dell support assist the fans bacome crazy and accelerated and after a whie the screen freezes and then start the acceleration of the fans again. The FPS are so inestable and low.

Replies • 1
AWX17
Planetary

Sounds like hardware drivers.
Ensure, starting from the BIO, you update all your hardware/chip-set drivers from the Dell Support page. 
Then, once the hardware drivers are updated. Update your Windows software.
It is known that Command-Centre may need to be UN-installed, rebooted, then re-installed. This happened to me, old version what bad.
You can also ask the nice Aliens at Alienware-Community Support. Dell also gives free support here, when they can. Lots of older hardware there...so it's good. 
"-hurry...the mothership is coming."

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