I received my Alienware laptop on Wednesday. Ever since I turned in on I have been having issues with my wifi dropping the internet connection. Oddly, wifi seems to be connected, but the internet access goes out. I have been on other devices on the same network while the internet was "out" on my laptop.
This doesn't really seem to happen much under normal loads. It was a major problem when I was downloading games off of Steam. I have only had it happen once under normal browsing conditions, but something may have been going on in the background at that time.
I have rebooted my router and fully uninstalled the wifi adapter drivers and installed the latest from Killer's website. I have also disabled power management for the adapter. At this point, it seems more stable, but I have not put it under any heavy loads; however, that one drop I referred to above occurred last night after all these changes. So I am concerned the issue isn't really resolved and will pop up as soon as I try to download content from Steam.
I am kind of in "wait and see" mode, but I am wondering if anyone else has any other suggestions before I call Dell/Alienware? Is this a common issue?