Anthem patch to fix PS4 crashes coming next week, BioWare says

BioWare says it has identified the issues in Anthem that were causing players’ PlayStation 4 systems to crash and will issue a patch to fix that problem in an update expected on March 12.

In a stream on Twitch today, Anthem lead producer Ben Irving said that BioWare “discovered a bunch of things that were causing crashes, and we’ve addressed them in our patch.” Irving also said that, based on BioWare and Sony’s investigation into the crashes, they haven’t found any consoles were actually “bricked,” or rendered completely unusable, by Anthem crashes.

“In all the instances we’re aware of that we’ve investigated in partnership with first-party, they can be powered back up if you know how to just turn the power back on, and cycle it properly,” Irving said.

Those findings were echoed by Chad Robertson, head of live service at BioWare, on Twitter.

“We’ve identified several causes for the temp power-down crash some PS4 users experienced,” Robertson said. “Fixes for the top issues are in patch next week. If you encounter a game crash where your PS4 console won’t respond, you can manually power down and restart it – no risk of damage.

“After thorough review, we have not encountered an instance where Anthem has ‘bricked’ a PS4 console. If you are experiencing anything different, please reach out to @EAHelp so we can track the incident and investigate.”

Irving said that BioWare will fix “real soon” a bug related to damage scaling in Anthem which was leading some high-level weapons to be less effective than the game’s basic starting weapon.