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How does setting up biometrics and authenticator work in the app?
If I select 'log in with biometrics' in the settings it states that my device doesn't support it (I'm using it successfully with many other apps on my phone).
The authenticator option is greyed out and it states that I should download the app (I'm viewing that page from within the app).
What is going on here? Is the whole app just a broken mess or is there a secret to make these options work properly?
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AW__Tom -
05.26.2026 13:22:42
<mention>Cartire</mention>
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Fruit Punch Samurai -
05.26.2026 14:22:48
A bit of a broken mess. Ever since AWA tried doing a game giveaway using the app (with faulty Authentication codes), the app Authenticator has insisted I already configured it on another device.
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Cartire -
05.26.2026 22:01:10
You should see a button on the bottom of the app called authenticator. Select that and you will see option to enable it. The account settings is only for disabling it from web.
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Alieneye -
05.27.2026 07:42:08
<mention>Cartire</mention> on which page should that be? This is what the account settings page looks like for me in the app: https://imgur.com/a/Q4dDxHK
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